PREMIUN PRODUCTS FREE SHIPPING WORLD WIDE! WITH TRACKING

FAQ

What's the shipping time for product ...?

After placing your order, it will be processed by our fulfillment team. This process takes 1-3 days to complete.

Once your order has been shipped out, we will forward you a tracking link via the email you've provided when placing your order. NOTE: delivery of  products  may be delay due to the corona virus but we will try our best to get you your product (s) ASAP.Thank you for your understanding. 

SHIPPING TIME IS AS BELOW

 USA: 8-13 business days

 UK: 6-13 business days

 Australia: 8-13 business days

 Asia: 8-14 business days

 Europe: 8-13 business days

 France 8-13 business days

 Canada: 10-20 business days

 Rest of the World: 8-20 business days

  HOW TO FIND MY ORDER NUMBER?

We will send you a confirmation email after you placed your order with your order number. 

If you forgot that email, simply contact us and ask our team to find your order number

 

HOW DO I PLACE AN ORDER?

  • Visit our store and chose your item
  • Then click on the big button "Shop Now" and you will be redirected to your cart page click "Add to Cart".
  • Then click on "Checkout" and fill in your information and pay.

 

HOW DO I APPLY MY DISCOUNT?

apply your discount on our secure checkout page after adding your item to your cart, on the upper right, then put your discount code in the space provided for you and click Apply on the right.

HOW DO I EDIT MY ORDER?

We allow up to 24 hours for customers to edit there order or change an address*.

To edit your order for whatever reason please contact our support staff at help@flawlesskinsco.com

All requests will need to take place within 24 hours of purchase, after this timeframe, the order will you will not be able to do so because it will be processing now.

 Edits are limited to: shipping/billing address, change in item quantity, change to a different product of same or below value.

 

 WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

We always try to bring the best quality product to customers.

If you received a defective/damaged item, please kindly contact us by sending an email to help@flawlesskinsco.com.

Tell us about your problem and don't forget to attach photos/videos which can clearly show the problem.

 

WHAT’S YOUR RETURN POLICY?

We have a 14-days return policy. If you want to make a return, kindly check our return policy

 

WHEN WILL MY ORDER BE SHIPPED?

After placing your order, it will be processed by our fulfillment team. This process takes 1-3 days to complete 1-2 additional days if on weekends. 

Once your order has been shipped out, we will forward you a tracking link via the email you Have provided when placing your order.

 

WHAT PAYMENT METHOD CAN I USE?

We accept payment via PayPal, Credit card, Debit card, MasterCard or VISA, so you can select the most suitable one for you. Our website is 100% secured and your card information are always encrypted and never stored on our side.

We offer free shipping worldwide. Please note that some countries might charge you additional import taxes for packages received from abroad (kindly refer to your country specific rules regarding import).

Please be advised that our shop is in U.S dollar and you are billed the converted amount in your local currency. While the content of your cart could be displayed in your home currency for your convenience, the checkout will use USD at the most current exchange rate. The amount should depend on your credit card currency and foreign transaction fees.

 

 WHAT IS THE SHIPPING TIME ...?

 After placing your order, it will be processed by our fulfillment team. This process takes 1-3 days to complete.


Once your order has been shipped out, we will forward you a tracking link via the email you have provided when placing your order.


Please note that shipping during the Holiday season would take 5 - 7 business days more than usual. Since an order needs up to 3 weeks to be delivered, please don't reach out to us if that period has not passed.